Payment Policy

At Silvique, your security and convenience are our top priorities. We provide a safe and seamless shopping experience by offering trusted payment options and using top-level data protection protocols.

All payments are processed through secure, PCI-compliant gateways. Your financial data is never stored on our servers.

Accepted payment methods

We currently accept the following payment methods in the order listed below:

• American Express (AMEX)
• Apple Pay
• MasterCard
• Maestro
• PayPal
• UnionPay
• Visa

Currency

All transactions are charged in the default billing currency GBP (£).

Security and encryption

• We use 128-bit SSL encryption throughout the entire website.
• All forms and transactions are encrypted, keeping your personal and payment information fully secure.
• We strictly comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the safety of all cardholder data.

Payment confirmation

Once your payment is successfully processed, you’ll receive an email confirmation with your order details.

Didn’t receive one? Check your spam folder or contact us directly.

Having payment issues?

If you’re facing issues during checkout or have questions about your payment, please get in touch with our customer service team.

Business Information
Store Name: Silvique
Business Name: GT Ecom B.V.
Company Number: 82232393
VAT Number: NL862386780B01
Business Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, Netherlands

Contact Information
Email: support@silvique.co.uk
Phone: +44 20 3996 2934

Customer Service Hours
Monday to Friday: 8:00 AM – 6:00 PM (GMT)
Saturday, Sunday & Public Holidays: Closed
We aim to respond to all inquiries within one business day.